We walk the house with you, unhurried, and give you a figure with the reasoning behind it. There is no obligation to instruct us, and no pressure applied if you decide not to.

Before a camera comes out we work out what the house actually is: when it was built, what has been done to it, how it is to live in. That becomes the copy, and the copy sets the tone for everything after it.

Every photograph and every floorplan is produced in-house, by us. Nothing is outsourced and nothing is rushed, because a launch only happens once and the first week is the week that counts.

Accompanied, all of them. We would rather bring six people who have read the particulars properly than sixty who are filling a Saturday afternoon, and you hear back after every one.

An offer is the start rather than the finish. We check funding, chain and solicitors before anything is agreed, then stay on it week by week until the keys change hands.